Frequently Asked Questions

Axo Longevity is a human performance and longevity platform dedicated to unlocking your top performance and healthspan. We represent a fundamental shift in how to approach well-being, moving from traditional, reactive healthcare (Medicine 2.0) to a new era of proactive, data-driven health (Medicine 3.0).

Medicine 2.0 waits for you to have symptoms before it acts, often failing to prevent the "Four Horsemen" of chronic disease: heart disease, cancer, diabetes, and neurodegeneration. We believe in a different path. By using comprehensive biomarker analysis, AI-powered insights, and personalized plans, we empower you to move from simply avoiding disease to actively optimizing your health for today and for the long run.

‍

Axo Longevity is for anyone who wants to shift from a reactive to a proactive approach to their health. Our members are motivated individuals who seek to understand their bodies on a deeper level and take evidence-based steps to improve their well-being. This includes:

- Athletes looking to gain a competitive edge and optimize recovery.

- Executives and professionals aiming to enhance focus, energy, and resilience.

- Biohackers and health enthusiasts dedicated to data-driven self-improvement.

- Anyone seeking to extend their healthy years and live with greater vitality.

‍

No, Axo Longevity is not a medical company. We are a health optimization platform and wellness solution. Our services do not diagnose, treat, or cure any medical conditions. Our focus is on providing you with clear visibility into your health through biomarker analysis, enabling you to make informed lifestyle choices that enhance your wellness, performance, and healthspan. We provide expert guidance and data-driven insights to help you optimize and improve your overall well-being from a preventive perspective.

‍

While the European market has several players, our approach is unique in three key ways that directly benefit our members:

- A Proven Model, Now in Europe: We are rapidly scaling a successful and proven U.S. business model to bring this powerful health platform to a European market that is ready for a proactive approach to wellness.

- Unparalleled Insights from Elite Performers: Unlike other platforms, we allow you to benchmark your results against a proprietary dataset from the world's top performers in organizations like Red Bull, the NBA, and the NFL. This means you're not just seeing numbers in a vacuum; you're understanding your health in the context of elite performance, giving you unique and powerful insights.

- A Virtuous Cycle of Improvement: Our platform creates a powerful feedback loop that builds momentum. You test, receive personalized guidance, take action, and then re-test to see tangible proof of your progress. This creates a virtuous cycle that helps you form lasting, healthy habits and see compounding benefits over time.

‍

Your annual membership provides a comprehensive suite of tools and services designed for continuous health optimization:

- Two Annual Biomarker Panels: Comprehensive lab tests analyzing over 100 biomarkers each year to track your progress.

- Personalized Dashboard: An intuitive interface that displays your results, scores, and actionable insights in a clear and understandable format.

- AI Copilot: A proprietary engine that integrates data from your biomarker panels, wearables (like Apple Watch or Oura), and medical records to generate tailored recommendations.

- Mobile App & Web Platform: Full access to your health data and action plans anytime, anywhere.

- Elite Benchmarking: The ability to compare your biomarker data against our unique dataset from top performers in organizations like Red Bull, the NBA, and the NFL.

‍

Our user dashboard is designed for clarity and action. Key features include:

- AXO LONGEVITY SCORE: A single, easy-to-understand score (e.g., 88/100) that gives you an at-a-glance snapshot of your overall health.

- Biological Age: This powerful metric shows you whether your lifestyle choices are helping you age better than the clock (e.g., \"You are 4 years younger\").

- Your Health Journey: This central hub allows you to order your lab and genetic tests and connect data from your wearable devices.

- Overview: A color-coded summary that categorizes your biomarkers as Optimal, In range, or Out of range for quick assessment.

- Characteristics linked to body parts: A detailed breakdown of your body's systems-such as Kidney, Thyroid, Heart, Liver, and Pancreas-each with a progress bar indicating its performance.

- Action Plan and Recommendations: We cut through the noise by telling you exactly what to focus on first for the greatest impact on your health, with clear labels like High Priority and High impact to guide your focus.

‍

Yes, a dedicated mobile app is a core part of the Axo Longevity experience. It provides all the key features of the web dashboard in the palm of your hand, including your Longevity Score, the "Your health journey" section for ordering tests, and access to your reports and recommendations. The app is available in both light and dark modes for your viewing preference.

‍

Yes. In addition to the core membership, we offer a range of add-on services to help you dive deeper into specific areas of your health. These include imaging, genetic analysis, personalized supplements, hormone optimization programs, specialized panels for female and male health, and one-on-one consultations.

‍

Our clinical team is led by globally recognized experts who have worked with the world's most elite performers.

- Dr. Niko Mihic, MD (Chief Medical Officer): Dr. Mihic has over 30 years of experience with organizations where there is zero room for error, from the European Space Agency and NATO to the highest echelons of professional sport. He currently serves as the NBA Research Head for Europe and Medical Advisor at Real Madrid CF, where he was also the club's Medical Director from 2017-2023.

- Dr. Andy Walshe, PhD (Executive Medical Advisor): Dr. Walshe is a world-renowned pioneer in human performance whose track record reads like a highlight reel of impossible projects. As the former Head of Performance for Red Bull, he masterminded groundbreaking projects like the Red Bull Stratos jump from space. His client list includes every major sports league, elite military units, DARPA, and NASA.

‍

The core membership includes two comprehensive biomarker panels per year. Each panel analyzes over 100 biomarkers to give you a deep and holistic view of your health.

‍

This is a great question. Rather than providing an exhaustive list of all 100+ biomarkers, it's more helpful to understand the key health areas our panel covers. Our comprehensive analysis provides insights into the function and performance of your body's critical systems, including:

- Heart Health

- Kidney Function

- Liver Function

- Thyroid Health

- Pancreas and Metabolic Health

- Hormone Levels

- Key Nutrient Levels

This comprehensive approach gives you a 360-degree view of your body's interconnected systems, ensuring no stone is left unturned in your journey to optimization.

‍

Our personalized recommendations are generated through a sophisticated, multi-layered process. The AI Copilot uses proprietary physiology models to analyze your data from multiple sources-including your lab results, connected wearables, and medical records. It then tailors its guidance based on your personal demographics and lifestyle goals, whether that means preparing for an athletic event, managing stress, or navigating life stages like pregnancy or menopause.

‍

Booking your test is simple. All appointments are scheduled in real-time directly through the Axo Longevity app. Our platform integrates with our partner labs' scheduling systems, allowing you to choose a convenient time and location with just a few taps.

‍

We have established partnerships to secure lab capacity across Europe. We are currently ready to test members in the United Kingdom, Spain, Germany, and the Netherlands, with more locations planned for the future.

You can expect a quick and professional experience. Based on feedback from our beta users, members are typically greeted by staff who are familiar with the Axo Longevity partnership. Queues are minimal, and the necessary Axo Longevity consent forms will be ready for you. The entire check-in and collection process is designed to be highly efficient, often taking as little as 15-20 minutes.

To ensure you get the most accurate and reliable results from your test, proper preparation is key. We will always email you detailed instructions ahead of your appointment, but the most important steps generally include:

- Fasting for a specific period before your test.

- Avoiding alcohol for at least 24 hours prior.

- Drinking plenty of water to stay well-hydrated.

‍

We understand that a last-minute change can be disruptive, and we sincerely apologize if this happens. While we work closely with our partners to ensure a seamless experience, logistical changes can occasionally occur. We recommend you always confirm the final appointment details in the confirmation sent by the lab. If you have any logistical concerns or encounter any issues, please contact Axo Longevity support, and we will be happy to assist you.

The annual membership is €499. This is billed annually and provides you with a full year of access to the platform, including two comprehensive biomarker panels.

We accept several convenient payment methods, processed securely by Stripe. You can pay using:

- Apple Pay

- Credit or Debit Card

- US Bank Account

‍

Yes. Your membership automatically renews each year to ensure uninterrupted service, but you are free to cancel at any time.

‍

We are so sorry you've encountered this frustrating issue. Our technical team is actively working on a permanent fix. In the meantime, many users find that a simple page refresh or clearing their browser's cache resolves the problem. If the issue persists, please contact our customer support team, and we will provide immediate assistance to get your account set up.

‍

We employ a multi-layered security framework to safeguard your information. Our commitment to your privacy includes:

- Full GDPR Compliance: We adhere to the stringent data protection and privacy regulations set forth by the General Data Protection Regulation (GDPR)

- End-to-End Encryption: All data is encrypted during transmission between our app, our servers, and our laboratory partners.

- Strict Access Controls: We enforce rigorous authentication protocols and access controls to ensure that only authorized personnel can access sensitive information.

- Comprehensive Audit Logging: We maintain detailed logs of all data access and system activities to ensure accountability and security oversight.

- Digital Informed Consent: We require your explicit digital consent for any data sharing related to your lab tests and analysis.

‍

You are in control of your data. Within Axo Longevity, your data is used to power the AI Copilot and generate the personalized insights you see in your app. When it is time for a test, only the necessary information required for sample collection and analysis is shared with our laboratory partners. All results are transmitted back to our platform using secure, industry-standard protocols like HL7 and FHIR to maintain confidentiality.

‍